Training & Development

ath Power helps all types of organizations grow by teaching the skills necessary to differentiate themselves from their competition. It is our business to understand exactly what makes a customer-focused organization succeed.

Our Approach

ath Power provides proven training methods and unparalleled expertise to develop your staff, but our ability to customize training content while introducing tools and processes is what truly differentiates us from other providers and leaves a lasting impression. We begin by determining your organization’s needs and which foundational content would benefit your company culture. Next, we establish the training series order and priority, ensuring that goals are aligned with your specific needs. Finally, we customize the content to fit your business, using your own look and feel.

ath Power’s training proficiencies include a range of topics, including:

  • Leadership, Management, and Coaching
  • Service Excellence
  • Business Development
  • Consultative Selling
  • Process Improvement
  • Management Development
  • Strategic Business Planning

ath Power training programs employ the best practices and proven sales techniques used today. Our approach embraces the importance of superior service in a successful sales and relationship-oriented organization with a philosophy that supports the overall corporate culture.

We take a customized approach to the training materials and delivery, as each client truly is unique in its staffing make-up, management team objectives, and internal training capabilities. Our training caters to the adult learner and provides an active, hands-on learning experience, as well as several measurable benchmarks for success along the way. Employees learn the critical components of exceptional service techniques. Sessions are tailored for the various employee groups and functions involved in a successful service environment – front office employees, back office personnel, supervisors, managers, and executives.

We offer competitive pricing and a solid commitment to ensuring that your program is a continued success. Our long-term experience in achieving this standard is evidenced by the testimonials of our clients. We invite you to speak with any of them to hear what they have to say about our services and partnering relationships.

Our Facilitators and Content Management Executives

Our training team is made up of highly accomplished content developers, facilitators, and consultants with proven track records in creating and implementing numerous sales and service-based programs. These industry leading executives bring expertise in business development, relationship development, consultative/needs-based selling and coaching, sales processes, management development, as well as compliance training, policy review, and measurable process improvements. They are the best in the industry at what they do.

ath Power’s Sales & Service Connections™

Our exclusive Customer Experience Training and Sales Management Development System offers:

  • A comprehensive solution which allows you to achieve an exceptional Customer Experience at every touch point – internally and externally, across the organization
  • Tailored and flexible programs, based on your organization’s unique products, services, and corporate objectives
  • A mix of tools and processes that will enable managers to measure, monitor, and improve sales and service performance in conjunction with existing measurement controls
  • A cost-effective solution that enhances what you have in place – from competency standards, to job description refinement, coaching elements, and value-based incentive systems
  • Bottom-line results regarding: Profitability, Branding, Sales Efficiency, Customer Service, Customer Experience, Relationship-Building, Advocacy and Retention, Internal Communications, Teamwork, and Organizational Culture

Train the Trainer

ath Power provides a comprehensive program that teaches your training team how to successfully deliver our training programs to your own staff. This allows skills attained throughout ath Power’s training to be passed on to new hires, encouraging and sustaining a sales and service focused culture for years to come. ath Power will also license customized materials for your training team to use going forward. Please contact us to learn more.

Grant Writing

ath Power is experienced in writing Training Fund grants for the purposes of supplementing the cost of training. Typically, these grants can reimburse 70 – 100% the total cost of training, depending on a variety of variables including what state the grant is submitted. For clients who conduct their training through ath Power, grant writing is provided in-house. The information gathering and writing process may take two weeks to two months. In the last ten years, we have successfully written grants to fund dozens of training programs. Please contact us for more information.