Welcome to ath Power Consulting

ath Power Consulting is a premier provider of research and customer experience solutions. We are the all-in-one resource for multi-modality survey and mystery shop research, competitive intelligence, compliance auditing, market analyses, employee training, and strategic consulting.

Since 1997, we have helped our clients improve customer retention, build brand loyalty and advocacy, deepen employee engagement, measure compliance, maximize performance, and increase profitability – distinguishing them from their competition and giving them a commanding edge in the marketplace.

How can we help you?

Most Recent Blogs/News Articles

  • Sales & Service Consistency Across Your Institution
    Know the degree to which your brand promise is upheld at every point of contact through Multi-channel Mystery Shop Studies, Call Center Evaluations and Monitoring Assessments.
  • Actionable Competitive Intelligence
    Accurate knowledge of what competing institutions are doing in your market provides the foundation block for continuous growth and increased profits, and is critically important to maintaining and building customer relationships.
  • Customer Satisfaction, Loyalty and Advocacy
    Understand all aspects of the customer experience at your institution through the voice of your customer. Use this knowledge to help build brand loyalty and increase customer advocacy.
  • Key Driver Analysis
    Discover and implement the "must-haves" and all other dynamics associated with world-class service and high-end customer satisfaction.